The world now is quite different from the one we are used to. Due to the COVID-19 pandemic, we are living in an era where things are volatile and uncertain. Consumers are now looking for companies that demonstrate authenticity and a desire to engage with social and environmental issues.

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We’re at a critical point where all companies and leaders will need to make adjustments to suit themselves to this new integral stage we’ve entered. But how can we plan ahead with so much uncertainty about the future? Everyone is looking to CEOs for direction...

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